Last Updated: 14.11.2024
Welcome to QuestChatter! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website questchatter.com and related services.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
1.1. Personal Information
We may collect personal information when you voluntarily provide it, including:
- Name
- Email address
- Contact details (e.g., phone number)
This information is used to provide customer support, respond to inquiries, and improve our services.
1.2. Non-Personal Information
We automatically collect certain non-personal information, such as:
- IP address
- Browser type and version
- Operating system
- Website usage statistics
This data helps us analyze website performance, track trends, and improve user experience.
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., Google Analytics, advertising pixels) to enhance your experience and personalize content.
Managing Cookies:
- You can adjust your browser settings to refuse or delete cookies.
- A cookie consent banner allows you to manage your preferences when you first visit our site.
For more details, please refer to our Cookie Policy
2. How We Use Your Information
We use collected information to:
✔ Provide and maintain our services
✔ Personalize and improve your user experience
✔ Respond to your inquiries and support requests
✔ Send you relevant updates, promotions, and marketing communications (if you opt-in)
✔ Analyze website usage to enhance performance
✔ Prevent fraud and ensure website security
✔ Comply with legal obligations
Marketing Communications:
If you no longer wish to receive marketing emails, you can opt out at any time by contacting [email protected] or clicking the unsubscribe link in our emails.
3. Information Sharing and Disclosure
We do not sell your personal information. However, we may share it in the following cases:
3.1. Service Providers
We work with trusted third-party service providers who assist in website hosting, analytics, payment processing, and customer support. These providers are contractually obligated to protect your data.
3.2. Legal Requirements
We may disclose information if required by law, regulatory authorities, or legal processes.
3.3. Business Transfers
If QuestChatter is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the business transition.
4. Age Restriction (18+)
Our website is intended only for users aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has provided us with information, please contact [email protected], and we will take appropriate action.
5. Your Rights and Choices
Under applicable privacy laws, you have the right to:
✅ Access, update, or delete your personal data
✅ Withdraw consent for data processing
✅ Request a copy of the data we hold about you
✅ Object to certain data uses (e.g., direct marketing)
✅ Restrict or limit how we process your personal data
To exercise any of these rights, contact us at [email protected].
6. Data Security & Retention
We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is 100% secure.
We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available at questchatter.com.
If we make significant changes, we will notify you via email or a notice on our website.
9. Contact Us
If you have any questions or requests regarding this Privacy Policy, you can contact us at:
📧 Email: [email protected]
📞 Phone: +1 (226) 843 18 88
🏢 Address: 5811 Cooney Rd., Richmond, BC V6X 3M1, Canada
By using our website, you acknowledge that you have read and understood this Privacy Policy.